Why do we deliver our bikes via specialist retailers?
A bike or e-bike is a high-tech product, similar to a scooter or car. The bike is delivered partially assembled for transport purposes. Consequently, the handlebar is fixed sideways and the pedals are dismantled. This work is carried out by the specialist cycle shop. They are also responsible for checking the bike before handing it over to you using a checklist to ensure maximum cycling safety. In addition, your specialist cycle shop provides you with all the components you need. Once you have picked up your bike, the specialist cycle shop is there for you as a service partner and carries out the first inspection of your Velo de Ville bike free of charge.
Find your local specialist cycle shop here
Enter your postcode in the search window and press search. You will then be shown specialist cycle shops within a radius of 10, 20 or 50 km.