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VELOMATE

E-bike protection that goes the extra mile

Protect your bike with GPS tracking and automatic theft notification, including a link for the police. In the event of an accident, VELOMATE detects the situation and asks if everything is okay – if there is no response, two contacts chosen by you are immediately notified. In addition, there is the suitable, discounted insurance directly in the app.

Logo VELOMATE

Everything in one app

With your smartphone, you have all the ride data in view, always know where your bike is parked, and thanks to the location services, you can also be sure that in case of theft, you can easily have your stolen bike found again.

ACCIDENT SAFETY

In addition to the helmet and a good brake, the accident detection offers you a perfect supplement in terms of safety. As soon as the bike falls over and remains in this position, there is a push message in the app. Should you not confirm your well-being, up to 2 safety contacts will be informed about the incident including the position of the fall.

DISCOUNTED INSURANCE DIRECTLY IN THE APP

The extra security gives our insurance partner ALTEOS the opportunity to offer you a better rate. Because with the tracker your bike is safer and therefore the residual risk is better to insure.

RIDING STATISTICS INCL. MAP VIEW

You want to know how far your last tour was? Where did you ride last time? In the VELOMATE app you can find detailed statis tics and map views of your last tours. Even if you are not on the bike at the moment.

THEFT PROTECTION

E-bike theft is unfortunately a common problem. The crime solution rate is low and replacing the stolen bike with a new one is often a long process. With the GPS tracker customers always know where their bike is. But even if it is stolen, the theft can be reported to the police directly in the app including the tracking link.

DEALER SEARCH / SERVICE

Customers are always informed about the next inspection date. As a VELO DE VILLE dealer, you will of course be marked on the map. This way customers always remember the recommended service intervals and VELOMATE ensures a good workload in your workshop.

6 months’ free insurance for your Cargobike

Only for Cargo bikes LOADY & and SEB PRO CARGO

Activate the cover once in the app and enjoy your benefits

After six months, the insurance ends automatically, with no obligations for you.

12 months of VELOMATE GPS tracking

The permanently installed tracker keeps your bike online at all times and allows for quick and precise location in the event of theft.

6 months insurance included

After activation in the app, your e-bike is automatically insured, completely without additional costs and without a contract commitment.

Replenishment, repair or replacement

In the event of theft, your e-bike will be located and recovered if possible. If it is found damaged or parts are missing, we will cover the repair. If it remains missing, you will receive an equivalent replacement bike.

Mobility guarantee up to €200

In case of a breakdown or theft, you remain mobile – for example with public transport, rental bikes, or car sharing.

VELO DE VILLE LOADY Cargo E-Bike mit Wave-Rahmen, Bosch-Antrieb und semi-integriertem Akku in Scarlet Red

Regular price: from €3,899.00

The modular longtail cargo bike adapts perfectly to your needs. Whether you want to take children with you, transport loads or use your bike for longer journeys - the LOADY offers you the flexibility to master different usage scenarios. With its 20" tyres, the LOADY always remains agile, while the suspension fork provides the necessary comfort, no matter what terrain you are riding on. Experience an e-bike that grows with you and your requirements - the LOADY.

VELO DE VILLE SEB HD Cargo E-Bike mit Diamant-Rahmen, Bosch-Antrieb und integriertem Akku in Velvet Purple mit Kindersitz auf dem Gepäckträger, inklusive Fußrasten und Festhalte-Stange

Regular price: from €3,949.00

The SEB PRO CARGO combines the versatility of an SUV e-bike with the practical carrying capabilities of a modern cargo bike. Based on a sporty yet comfortable SUV geometry, it delivers confident handling on asphalt, gravel roads, and longer tours. Wide tires, excellent stability, and powerful drive systems ensure a relaxed and safe riding experience in everyday life as well as on adventures – even when carrying additional loads. Thanks to its specially reinforced and higher-capacity rear rack, the SEB PRO CARGO opens up completely new possibilities for transporting shopping, luggage, or recreational equipment. At the same time, the riding characteristics remain balanced and typically SUV-like: comfortable on long distances, agile in everyday use, and ready for any adventure. As a PRO model, it also offers the widest range of configuration options within the category. From drive system and battery to gearing, suspension, and individual transport and comfort features, you can tailor the SEB PRO CARGO precisely to your needs – for maximum flexibility in everyday life and leisure.

Download the VELOSAFE app now and enjoy the benefits